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Qantas Gives Away 100,000 Free Return Flight Tickets

November 9, 2011

By Maayan Arad

SYDNEY – Qantas will compensate passengers delayed by last week’s grounding with over 100,000 free tickets, the Australian airline announced Sunday.

The free tickets will be valid during the next two years for national return-flights Australia and New Zealand.

The estimated cost for Qantas is over $20m.

The compensation for passengers outside of the two countries, including Dutch passengers, is yet to be announced.

Last week’s grounding resulted from conflict between union members and the airline that has been ongoing since August and forced Qantas to ground all airplanes, stranding over 70,000 passengers in 22 cities around the world.

Government intervention ended the strike, preventing damage to Australia’s economy.

“This ticket offer is one of a range of initiatives we will be launching as a way of saying sorry as we move forward into this period of stability,” a Qantas representative told BBC.

In addition to the free tickets, Qantas has recently offered to refund all “reasonable losses” to passengers affected by the strike.

The recent strike is not the last catastrophe for the company. Friday, an A380 was diverted to Dubai after an explosion in one of the engines.

The airline hopes that the free tickets and other measures to be announced later will bring the current instability to an end and will mark a new period in its history.

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